Wolters Kluwer

Lead Quality Engineer – AI

Wolters Kluwer

full-time

Posted on:

Location Type: Hybrid

Location: IllinoisTexasUnited States

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Salary

💰 $89,600 - $157,000 per year

Job Level

Tech Stack

About the role

  • Design and implement evaluation harnesses to measure retrieval accuracy, citation correctness, response quality, and overall system behavior
  • Develop automated tests for APIs, ingestion pipelines, and chat workflows
  • Collaborate with developers and product managers to define quality metrics (accuracy, latency, cost, hallucination rate)
  • Analyze logs, traces, and feedback signals to identify root causes of failures in AI-driven responses
  • Create regression suites to ensure changes to prompts, chunking, or embeddings don’t break existing behavior
  • Validate REST APIs and service integrations for resilience, correctness, and security
  • Contribute to observability by instrumenting metrics and dashboards for system performance
  • Participate in sprint planning and retrospectives, ensuring testability is built into features from day one

Requirements

  • Bachelors Degree in Computer Science or equivalent
  • 5+ years of experience in software testing, quality engineering, or equivalent engineering roles with a focus on validation and reliability.
  • Experience with AI evaluation frameworks (e.g. LlamaIndex evals, OpenAI Evals, Ragas, TruLens, or custom harnesses)
  • Strong skills in Python testing frameworks (Pytest, unittest, or equivalent)
  • Experience testing web applications and APIs
  • Familiarity with AI/ML or non-deterministic system testing
  • Knowledge of CI/CD pipelines, Git, and automated regression testing
  • Strong analytical skills: able to define metrics and success criteria where outputs aren’t deterministic
  • Comfortable working in a fast-paced Agile environment with weekly sprints, pairing, and close collaboration with PM/UX/Dev
Benefits
  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
API testingautomated testingPythonPytestunittestAI evaluation frameworksCI/CD pipelinesautomated regression testingweb application testingdata analysis
Soft Skills
analytical skillscollaborationcommunicationAgile methodologyproblem-solvingattention to detailadaptabilityteamworktime managementcritical thinking
Certifications
Bachelor's Degree in Computer Science