Product Manager – Health Digital Products
Wolters Kluwer
full-time
Posted on:
Location Type: Hybrid
Location: Massachusetts • Minnesota • United States
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Salary
💰 $74,000 - $126,800 per year
About the role
- Lead the development and execution of API strategy for assigned products, including market research, customer requirements gathering, communication with product owner or technology team, go-to-market planning, and lifecycle management
- Guide both B2B and B2C (eCommerce) strategy and execution, optimizing digital sales channels and customer experience
- Drive product revitalization initiatives, assessing product strengths and weaknesses relative to competitors, identifying and addressing stagnation points, and implementing strategies for growth and differentiation
- Conduct in-depth market, UX, and customer research to understand workflows, drivers of purchase and retention, optimal pricing, and customer satisfaction
- Propose and implement customer insight activities (e.g., surveys, focus groups, interviews) to identify pain points, needs, and market trends
- Develop product roadmaps that support business strategy goals, with a clear vision and customer-need-driven strategy for product features and enhancements
- With support, create and deliver business plans and P&Ls for high-investment initiatives
- Based on customer and UX research and review of product analytics, write high-level requirements for products and product enhancements; review and approve technical requirements developed by product owner
- Manage and communicate project schedules, goals, dependencies; coordinate cross-functional initiatives and regularly report statuses to supervisor and senior leadership
- Monitor customer pipeline and assist with quarterly revenue forecasts
- Collaborate cross-functionally with marketing, sales, customer support, editorial, technology, UX, finance, operations, and sales enablement to deliver innovative solutions, effective product launches, and sales support tools
- Serve as the expert on product features and value proposition; present to sales teams and occasionally customers, articulating positioning within the Medical Education and Medical Practice suite.
Requirements
- Bachelor’s Degree or equivalent experience
- 3+ years of digital product management experience, preferably in the medical, education, or publishing sectors and including API productization
- Experience with API lifecycle management (requirements, launch, optimization) and eCommerce strategy in healthcare
- Proven ability to work independently and with autonomy to translate high-level goals into actionable plans and direct cross-functional teams to achieve them
- Analytical and able to create sound business proposals backed by data
- Experience working in cross-functional teams and managing multiple stakeholders
- Experience and expertise in requirements-gathering/analysis and in writing high-level specifications, including teasing out edge cases and identifying gaps and/or missed requirements
- Understanding of project management practices and tasks; this is not a project management role; however, all members of the team manage projects to some extent and this role will likewise contribute to keeping initiatives on track and mitigating risks
- Experience with Medical Education (medical schools, PA, and/or pharmacy) and Medical Practice markets highly preferred.
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
API strategyAPI lifecycle managementeCommerce strategymarket researchcustomer requirements gatheringproduct roadmapsbusiness plansP&L managementrequirements-gatheringdata analysis
Soft skills
independent workcross-functional collaborationcommunicationanalytical thinkingstakeholder managementproject managementautonomyproblem-solvingcustomer insight activitiespresentation skills
Certifications
Bachelor’s Degree