Manager, Inside Sales – Cloud Software Solution Sales
Wolters Kluwer
full-time
Posted on:
Location Type: Hybrid
Location: Coppell • Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead and manage the inside sales team to meet and exceed sales targets and KPIs
- Develop and execute sales strategies and action plans
- Track and analyze sales performance metrics, providing insights for improvement
- Ensure seamless operation of sales processes and efficient use of CRM tools
- Address escalated customer issues and ensure high levels of customer satisfaction
- Recruit, interview, select and onboard new sales reps to the team and continually develop interviewing skills
- Train and develop team members to enhance their sales skills and product knowledge
- Provide regular, ongoing, one-on-one coaching with sales reps to continually enhance their sales success and development
- Collaborate with Marketing to develop lead generation initiatives
- Represent Sales in various cross functional forums including business reviews, continuous improvement projects, strategy development, etc.
- Implement and monitor adherence to sales policies and procedures
- Compile and present sales reports to senior management
Requirements
- Bachelor's degree or equivalent years’ of relevant work experience
- Minimum 3+ years of sales management supervisory experience or completion of Wolters Kluwer Future Leaders Training Program and/or other applicable relevant leadership experience
- 5 or more years of successful strategic/solutions sales experience or related discipline
- Demonstrated ability to effectively coach individuals to attain sales results
- Demonstrated ability to provide ongoing training and development to a sales team
- Strong leadership abilities to guide and motivate a sales team
- Skill in designing and implementing effective sales strategies
- Ability to analyze sales data for decision-making
- Proficient use of CRM systems to manage sales activities and customer information
- Maintaining strong, professional relationships with customers
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales managementstrategic salessolutions salessales performance analysissales strategy developmentcoachingtraining and developmentcustomer relationship management
Soft skills
leadershipteam motivationcommunicationproblem-solvinginterpersonal skills
Certifications
Bachelor's degreeWolters Kluwer Future Leaders Training Program