Business Analysis Manager, AI Trainer
Wolters Kluwer
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Connecticut, Illinois, Minnesota, Pennsylvania, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $121,350 - $170,050 per year
Job Level
SeniorLead
Tech Stack
ERP
About the role
- Support the development of AI systems
- Develop and leverage subject matter expertise on AI model source data sets
- Collaborate with machine learning engineering team on preparing, refining and labeling source data
- Collaborate with business stakeholders and analyze business needs to ensure AI capabilities support stated objectives
- Act as the liaison between business users and AI engineering teams
- Support development team activities, including user story creation and validation
- Create and focus on AI ‘gold’ data quality
- Maintain high-quality, curated data to create and manage well-structured datasets for training AI models – ensuring its quality and performing continuous updates
- Cleaning data to remove errors and duplications, structuring it into a unified format, and ensuring it aligns with the organizations goals to prevent biased or unreliable model outputs
- Act as a quality control layer for AI interactions by reviewing, maintaining, and testing AI prompts
- Support system archetypes by using data labeling and model evaluation skills to guide AI systems
- Evaluate the AI’s performance to help AI develop skills needed to embody its designated role
- Partner with Agentic Engineers and Data Scientists to provide corrective feedback to AI models
- Rate AI-generated output for accuracy
- Shape language model responses to provide human-like interactions
- Collaborate with Content Teams to develop, refine, identify and translate source content data into objectives for the AI
- Create and maintain documentation library of AI training processes, model improvements and metrics
- Participate in the complete AI system development lifecycle, supporting development and testing activities
- Support the continuous improvement of AI-generated output, performance, and model responses in the production environment
Requirements
- Bachelor’s Degree or equivalent
- 7+ years of experience in Operations, Sales, Product Development, Business Analysis, Project Management or other function that shows high organization and ability to execute
- Collecting, analyzing and managing large data sets
- Understanding how enterprise platforms (ERP, CRM, workflow, and financial applications) contribute to and support business objectives
- Participating in the software development lifecycle (e.g., Agile/SAFe, Waterfall)
- Demonstrating strong analytical and problem-solving skills
- Collaborating across multiple internal teams (e.g., technical and business resources)
- Communicating and influencing stakeholders, building relationships, and facilitating collaboration across all levels of the organization
- Defining strategy for project or process
- Fostering innovative culture and solutions
- Defining solutions to operational and technical issues (e.g., applying business modeling concepts)
- Translating business needs into creative system/process requirements
- Initiating and implementing process improvement initiatives
- Demonstrating project management skills
- Demonstrating organization, time management, and multi-tasking skills
- Demonstrating strong written and verbal communication
- Utilizing the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Utilizing Microsoft Visio, Lucid, Miro or other diagramming tools
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AI systems developmentdata labelingdata quality managementdata cleaningdata analysismodel evaluationAI performance evaluationuser story creationsoftware development lifecycleproject management
Soft skills
analytical skillsproblem-solving skillscollaborationcommunicationinfluencing stakeholdersrelationship buildingorganizational skillstime managementmulti-taskinginnovation
Certifications
Bachelor's Degree