Wolters Kluwer

VP, Operations Enablement

Wolters Kluwer

full-time

Posted on:

Location Type: Hybrid

Location: New York City • Massachusetts, Minnesota, New York, Pennsylvania, Wisconsin • 🇺🇸 United States

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Salary

💰 $203,900 - $262,150 per year

Job Level

Lead

Tech Stack

ERPRPA

About the role

  • Lead the transformation of the Operations organization across Wolters Kluwer Health
  • Drive alignment with cross-functional stakeholders in Finance, IT, and Global Business Systems
  • Establish clear OKRs, track progress, and ensure accountability for performance and outcomes
  • Lead division-wide transformation initiatives to modernize Operations
  • Develop and execute comprehensive change management strategies
  • Act as the Product owner for all core back-end business systems
  • Establish and lead the strategy for identifying, developing, and deploying AI and RPA solutions
  • Lead the Data & Analytics function for Operations

Requirements

  • 15+ years in operations, transformation, or large-scale program leadership
  • Proven ability to translate strategic priorities into actionable plans
  • Strong understanding of AI, robotic process automation (RPA), and enterprise systems (ERP, CRM, workflow tools)
  • Demonstrated ability to lead modernization and optimization of core business systems
  • Ability to oversee master data management and leverage analytics
  • Exceptional ability to influence and communicate effectively with senior leaders
  • Skilled in developing and executing change management strategies
  • Experience leading PMO functions
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
change managementdata managementanalyticsAIrobotic process automationenterprise systemsprogram leadershipmodernizationoptimizationPMO
Soft skills
influencecommunicationleadershipstrategic planningaccountabilitycollaborationstakeholder engagementperformance trackingproblem-solvingadaptability