Inside Sales Representative

Wolseley Canada Inc.

Inside Sales Representative managing customer orders and relationships for plumbing and HVAC/R products at Wolseley Canada. Responsible for order processing, customer inquiries and achieving sales targets.

Posted 5/28/2026full-timeSudbury • 🇨🇦 CanadaMid-LevelSenior💰 CA$55,000 - CA$60,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
Enter quotations and orders into the system with accuracy in a timely manner.
Provide customers with accurate pricing, inventory, and specific delivery information.
Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
Prepare quotations and process orders on behalf of outside sales staff.
Respond to customers’ requests and inquiries in a timely manner.
Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
Adhere to company safety policies and regulations.

Requirements

What you’ll need

Previous Inside Sales related industry (Plumbing & HVAC/R) experience is preferred.
General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
High level of commitment to exceptional customer service.
Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
Highly organized in prioritizing work and multi-tasking on a regular basis.

Benefits

Comp & perks

Full health care benefits starting day one.
Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
Life insurance, disability and wellness programs.
Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution.
Paid vacation and sick time and day off on your birthday!
Bonus programs that include annual performance and profit sharing.
Employee discounts on top brands of plumbing and HVAC/R products.
Education reimbursement for employees.
Employee referral program.
Safety shoe reimbursement.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

order processingquotationssales orderspricing termsinventory managementupsellingcustomer service

Soft Skills

relationship buildingtimelinessinitiativeindependencecollaborationorganizationmulti-tasking