Evaluate business processes, anticipate requirements, identify areas for improvement, and design effective technology solutions.
Document system functionality, business workflows, and operational requirements.
Conduct feasibility analysis for new systems and enhancements to ensure solutions align with business needs.
Review and evaluate existing systems to ensure optimal effectiveness and recommend enhancements to drive continuous improvement.
Manage multiple technology initiatives by developing project plans, monitoring progress, and ensuring on-time delivery.
Serve as the primary liaison between business stakeholders, internal teams, external consultants, and end users.
Oversee intake, prioritization, and evaluation of system enhancement requests from business partners.
Translate business requirements into precise technical specifications for development teams using Azure DevOps.
Collaborate with outsourced development teams to refine and support agile delivery methodologies.
Perform user acceptance testing, quality assurance, and validation of system enhancements.
Provide detailed QA feedback and testing results to development partners and consultants.
Support deployment of successful enhancements and ensure smooth transitions into production.
Perform data analysis to support operational and business intelligence reporting needs.
Develop and maintain reports and dashboards using tools such as SSRS and Power BI.
Partner with stakeholders to ensure reporting solutions deliver actionable insights.
Support change management efforts by providing subject matter expertise during the development of training materials.
Conduct end-user training and provide ongoing system support as needed.
Assist business users in adopting new tools and processes to maximize value and efficiency.

Requirements

Bachelor’s degree in Information Systems, Computer Science, or a related field, or equivalent professional experience.
2 to 3 years of relevant experience as a Business Systems Analyst or in a similar role.
Experience working within agile project management methodologies.
Strong understanding of the software development lifecycle and hands-on experience with Azure DevOps.
Intermediate SQL knowledge and experience working with data.
Excellent communication and interpersonal skills with the ability to engage stakeholders across business units.
Strong analytical, problem-solving, and organizational skills.
Ability to manage multiple priorities and deliver results in a fast-paced environment.
Detail-oriented, deadline-focused, and self-motivated with a commitment to quality.

Benefits

Medical, dental, and vision insurance.
401(k) with company match.
Paid time off, volunteer time off, and holidays.
Life insurance and long-term disability coverage.
Opportunities for professional growth and advancement within a mission-driven organization.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business process evaluationfeasibility analysisuser acceptance testingdata analysisSQLagile project managementsoftware development lifecycletechnical specificationsquality assurancereporting solutions

Soft Skills

communication skillsinterpersonal skillsanalytical skillsproblem-solving skillsorganizational skillsself-motivateddetail-orienteddeadline-focusedstakeholder engagementchange management