Content Services Manager

WMT Digital

Content Services Manager overseeing day-to-day content services execution for sports and entertainment clients. Coordinating content publishing and partner communication across digital platforms.

Posted 5/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

digital content managementwebsite content managementmobile app content managementCMS workflowscontent publishing processesdigital content strategiescontent engagement analysisQA checkscontent asset updatespush notification setup

Soft Skills

organizational skillsattention to detailwritten communicationverbal communicationcross-functional collaborationjudgmentflexibilityindependencepartner communicationtime management

Tools & Technologies

JiraSlackGoogle Workspacecontent management systemsdigital platformsproject management toolsticketing systemscollaboration toolslive event support toolsanalytics tools

Industry Keywords

content servicespartner managementdigital mediafan engagementsportscontent operationslive-event coveragegameday supportplatform usageseasonal priorities

About the role

Key responsibilities & impact

Own the day-to-day delivery of Content Services work across assigned partners
Manage active requests, coordinate execution, support partner communication, maintain delivery workflows, coordinate part-time execution support
Ensure work is completed accurately, on time, and within approved scope
Coordinate and complete content publishing tasks, page updates, content blocks, push notification setup, asset updates, and related platform work
Support scheduled and live-event content needs, including gameday support, live stats/audio setup, postgame updates, and QA checks
Serve as the day-to-day point of contact for partner requests tied to approved Content Services scope
Support onboarding for new Content Services partners by helping translate approved scope into day-to-day operating plans
Partner with internal teams across CX, Support, Product, Engineering, and Platform when content delivery depends on broader platform or technical coordination
Adjust delivery plans based on partner sports schedules, live events, peak content windows, and time-sensitive moments
Develop and execute digital content strategies, campaigns, and platform plans that support partner goals across web and mobile
Connect Content Services execution to measurable outcomes such as engagement, platform usage, sponsor visibility, fan experience, and partner satisfaction

Requirements

What you’ll need

Experience managing digital content, website content, mobile app content, CMS workflows, or platform-based publishing processes
Strong understanding of digital platforms and how content is published, organized, promoted, and maintained across web and mobile experiences
Strong organizational skills with the ability to manage multiple partners, deadlines, request types, and seasonal priorities at once
High attention to detail and strong QA instincts
Strong written and verbal communication skills
Ability to communicate clearly and professionally with external partners, including clarifying requests, confirming timelines, and setting expectations within approved scope
Ability to work cross-functionally with internal teams and external partners
Strong judgment around prioritization, scope, quality, and escalation
Experience reviewing digital performance data to understand content engagement, platform usage, and recurring partner needs
Experience using project management, ticketing, or collaboration tools such as Jira, Slack, Google Workspace, or similar platforms
Ability to work independently in a remote environment
Flexibility to support evening and weekend work based on sports schedules, partner needs, and live-event coverage
Genuine interest in sports, entertainment, digital media, fan engagement, and content operations.

Benefits

Comp & perks

Flexible paid time off
Parental leave
Remote employment
Retirement contributions (401k)
Bonuses based on performance
Paid professional development opportunities