WME | IMG

Manager

• Lead WME's global network and voice estate across eight sites
• Lead, develop, hire, coach, and manage four globally distributed network and voice engineers
• Own on-call, escalation, backup coverage, and workload models across time zones and sites
• Own LAN/WAN architecture and operations, Cisco switching, campus/data-center networking, Palo Alto routing, site-to-site VPN, SD-WAN, circuits, DNS, DHCP, and IPAM
• Own hybrid-cloud WAN and circuit connectivity, including Azure ExpressRoute/VPN
• Own enterprise wireless architecture, performance, operations, and WiFi contractor work
• Manage Palo Alto NGFW security policies, threat prevention, URL filtering, routing, and VPN
• Implement and operate Zero Trust, segmentation, 802.1X, NAC, remote-access VPN, and SASE/SSE connectivity
• Partner with cybersecurity on security incident response and triage
• Own VoIP and unified communications, including Cisco Call Manager, dial plans, SIP trunking, PSTN, E911, and QoS
• Own monitoring, observability, capacity planning, resilience, failover, disaster recovery, change management, and documentation
• Own physical network infrastructure, cabling, IDF/MDF, patching, and hardware lifecycle
• Drive network automation and infrastructure-as-code using Ansible, Python, and platform automation
• Manage network and voice vendors, hardware/circuit lifecycle, renewals, and AI/AIOps tooling

Manager, Network Infrastructure