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WM

Accounting Coordinator

WM

Accounting Coordinator managing commercial account collections for WM, North America’s environmental solutions provider. Reconciling accounts, resolving delinquencies, and reporting aging balances.

Posted 8/19/2026full-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing commercial accounts collections, utilizing advanced MS Excel for data analysis and reporting, and providing exceptional customer service in a fast-paced corporate environment.

Highest-signal resume keywords
Advanced MS Excel ExperienceCollection Process ManagementCustomer Service SkillsAccount ReconciliationData Analysis

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
VLOOKUPSPivot TablesData AnalysisAccount ReconciliationCollection Activity Management
Soft Skills
Customer ServiceProblem SolvingCommunication
Tools & Technologies
Microsoft ExcelOutlookTeams
Certifications & Qualifications
High School DiplomaGEDREAL ID or TSA-approved Alternative
Industry Keywords
Commercial AccountsBillingCash ApplicationsAging ReportsDelinquent Accounts

About the role

Key responsibilities & impact
  • Perform collection activity for assigned WMRA Commercial Accounts
  • Work with Billing, Cash Applications, Account Managers, and customers to resolve or update collection efforts and status
  • Provide customer service to internal and external clients
  • Analyze and reconcile commercial accounts monthly
  • Resolve outstanding account issues
  • Manage and execute the commercial accounts collection process, including phone calls, customer emails, and Teams meetings via Outlook
  • Escalate unresolved issues to Accounting Manager, Accounting Director, Account Manager, or Billing
  • Report outstanding collection accounts and issues monthly to the Accounting Manager
  • Maintain detailed customer information on delinquent accounts
  • Meet or exceed collection objectives and goals
  • Analyze and maintain unapplied cash with Cash Applications before sending aging reports
  • Conduct customer research for unresolved accounts
  • Prepare and send monthly aging reports to commercial customers
  • Build expertise and work with increasing effectiveness under some direction from the Accounting Manager

Requirements

What you’ll need
  • High School Diploma or GED (accredited)
  • Advanced MS Excel experience
  • Ability to work with multiple spreadsheets
  • Ability to use VLOOKUPS and pivot tables
  • Ability to perform repetitive motions
  • Eye/hand/foot coordination
  • Ability to sit, talk, and hear
  • Must be able to thrive in a fast-paced corporate environment
  • Must be able to perform each essential duty satisfactorily
  • Must have or be willing to obtain a REAL ID or TSA-approved alternative if required for business air travel or federal property access

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Stock purchase plan
  • Company matching on a 401(k)
  • Paid vacation
  • Paid holidays
  • Paid personal days
  • REAL ID or TSA-approved alternative may be obtained for business air travel or federal property access
  • Training and team learning
  • Opportunities to grow a career
  • Resources and engagement activities