Senior Account Manager, Construction Sales

Senior Account Manager retaining and growing WM’s waste and environmental-services customer accounts in construction sales. Conducting site visits, negotiating contracts, and closing business-to-business opportunities.

Posted 8/17/2026full-timePrescott • Arizona • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in consultative selling and customer retention strategies, with a strong focus on managing business-to-business sales relationships and compliance with local, state, and federal regulations. Proficient in utilizing sales productivity software to enhance customer engagement and achieve budgeted sales goals.

Highest-signal resume keywords

Consultative SellingCustomer Retention StrategiesBusiness-to-Business SalesSales Productivity SoftwareRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Direct Business-to-Business SalesCold CallingPhone-Based ProspectingProposal DevelopmentContract NegotiationCustomer Service Escalation ResolutionAccount ManagementSales Goal AchievementMarket ResearchCustomer Site Visits

Soft Skills

Relationship BuildingNegotiationProblem SolvingCommunicationTrust Building

Tools & Technologies

Sales Productivity SoftwareProspect DatabaseCustomer DatabaseProposal ProgramsPricing Tools

Certifications & Qualifications

Bachelor's Degree in Sales/MarketingREAL ID or TSA-Approved Alternative

Industry Keywords

Construction IndustryWaste ManagementEnvironmental ServicesLocal RegulationsState RegulationsFederal Regulations

About the role

Key responsibilities & impact

Generate revenue growth through consultative selling and retention of current WM customers
Manage existing business relationships to achieve budgeted sales goals
Develop and implement customer retention strategies
Negotiate to preserve business and secure contract agreements from previously non-contracted customers
Handle customer cancellation requests and educate existing customers on contract details
Obtain customer contract commitments during face-to-face interactions
Resolve customer service escalations within the defined territory
Manage business-to-business sales relationships
Develop detailed proposals covering multiple services
Research waste and environmental services business topics
Attend conferences and symposiums for networking and industry knowledge
Manage assignments and build trusting relationships
Identify relevant local, county, state, and federal regulations
Prospect and close sales to achieve budgeted goals
Manage prospects through marketing plans and prospect database maintenance
Reduce lost major accounts and achieve proactive account-retention call goals
Improve customer service and profitability through retention-call plans
Match WM services to customer needs and communicate pricing and service strategies
Refer customers to other WM business opportunities when appropriate
Use WM sales productivity software, including prospect and customer databases, proposal programs, and pricing tools
Propose customer solutions compliant with local, state, and federal regulations
Conduct customer site visits most of the week and work from home the remainder of the week

Requirements

What you’ll need

Bachelor's Degree (accredited) in Sales/Marketing, or High School Diploma or GED (accredited) and 4 years in direct business-to-business sales
7 years of progressive direct business-to-business sales, cold calling, and phone-based prospecting in addition to the education requirement
Prior experience with the construction industry preferred
Ability to identify relevant local, county, state, and federal government regulations
Ability to use sales productivity software, including prospect and customer databases, proposal programs, and pricing tools
Ability to conduct customer site visits the majority of the week
REAL ID or TSA-approved alternative required or willingness to obtain one for applicable business travel or federal property access

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability
Stock purchase plan
Company matching on a 401(k)
Paid vacation
Paid holidays
Paid personal days
Competitive total compensation package
REAL ID or TSA-approved alternative may be obtained for business travel or federal property access