Senior Account Executive

Senior Account Executive selling WM’s waste collection, recycling, and disposal services in Phoenix. Growing account revenue, retaining customers, and closing new business.

Posted 8/14/2026full-timePhoenix • Arizona • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business-to-business sales, including prospecting, closing sales opportunities, and developing retention strategies. Proficient in preparing complex proposals and optimizing equipment leasing options while maintaining high customer satisfaction and compliance with regulatory requirements.

Highest-signal resume keywords

Business-To-Business SalesProspecting And Closing Sales OpportunitiesDeveloping And Implementing Retention StrategiesPreparing Complex ProposalsKnowledge Of Regulatory Requirements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Pipeline ManagementCustomer Relationship ManagementProposal PreparationEquipment OptimizationMarket Trend Analysis

Soft Skills

Customer ServiceCommunicationProblem SolvingRelationship Management

Certifications & Qualifications

Bachelor's DegreeREAL IDTSA-Approved Alternative

Industry Keywords

Waste ManagementSales StrategiesCustomer SatisfactionRetention PlansBusiness Relationships

About the role

Key responsibilities & impact

Maintain and grow billable value in assigned accounts
Prevent customer account losses and sell permanent new waste streams, services, and products
Initiate business-to-business sales relationships
Prospect and close sales opportunities to achieve budgeted sales goals
Develop prospect development plans and maintain prospect database information
Maintain the sales pipeline to achieve new sales goals
Maintain relationship health standards and diffuse cancellation requests
Execute retention plans to improve customer service and profitability
Establish and maintain high customer satisfaction
Propose compliant customer solutions and resolve unique customer issues with Area Sales Managers
Communicate pricing and service strategies and engage additional WM business opportunities
Prepare complex proposals and recommend equipment optimization and leasing options
Maintain knowledge of internal sales strategies, operational capabilities, and external market trends
Collaborate with Plant Managers and Brokerage Account Managers to upgrade materials, increase profitability, and achieve plant goals
Resolve customer service escalations within the defined territory
Obtain customer contract commitments during face-to-face interactions

Requirements

What you’ll need

Bachelor's Degree (accredited) or, in lieu of degree, a High School Diploma or GED (accredited) and 4 years of relative work experience
4 years of work experience in direct business-to-business sales, cold calling, and phone-based prospecting resulting in successfully obtaining customer appointments, in addition to the education requirement
Experience in prospecting and closing sales opportunities
Experience developing and implementing selling and retention strategies
Knowledge of customers' needs, pricing, competition, and service strategies
Ability to prepare complex proposals and recommend equipment optimization and leasing options
Knowledge of internal sales strategies and operational capabilities
Knowledge of external market trends
Ability to work with local, state, and federal regulatory requirements
Ability to resolve customer service escalations
REAL ID or TSA-approved alternative, or willingness to obtain one if required for business air travel or federal property access
Ability to perform essential functions with reasonable accommodation where applicable

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability
Stock purchase plan
Company matching on a 401(k)
Paid vacation
Paid holidays
Paid personal days
Resources and engagement activities
Career growth opportunities