Account Executive, Healthcare

Account Executive growing hospital accounts for WM’s medical-waste and environmental solutions. Managing retention, service issues, customer outreach, reporting, and revenue expansion across Metro Atlanta.

Posted 8/13/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management, customer retention strategies, and ethical service delivery to enhance customer satisfaction and drive business growth. Proficient in conducting strategic account reviews and building long-term partnerships with clients.

Highest-signal resume keywords

Account Management ExperienceCustomer Retention StrategiesCustomer Outreach CallsStrategic Account ReviewsBusiness Growth Initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementCustomer Relationship ManagementRevenue Growth StrategiesReport GenerationClient Care Visits

Soft Skills

Customer ServiceProblem SolvingCommunicationRelationship BuildingTeam Collaboration

Certifications & Qualifications

REAL IDTSA-Approved Alternative

Industry Keywords

HealthcareCustomer SatisfactionService StandardsSales TrainingEthical Service

About the role

Key responsibilities & impact

Maintain and develop existing hospital customers through ethical service, business growth, customer satisfaction, and retention strategies
Identify opportunities to introduce additional services and increase revenue within customer portfolios
Conduct weekly outbound customer outreach calls
Conduct client care visits and build long-term customer partnerships
Conduct regular strategic account reviews to assess service needs and usage trends
Formulate strategies to retain customers where revenue may be decreasing
Handle and resolve customer issues and concerns promptly
Complete weekly, quarterly, and ad hoc reports
Participate in WMHS sales and other training
Participate in special projects and promotional campaigns under sales leadership direction
Maintain security and safety standards and follow company policies and procedures
Liaise with customers to understand product and service requirements
Establish relationships with current and potential customers in the assigned territory
Exceed customer expectations as a Helpful Expert
Partner with the Service Manager on retention and customer issues
Debrief service issues with the Service Manager, Operations Manager, and CSRs
Perform other assigned duties

Requirements

What you’ll need

Must live and work in the US
Must reside in the greater Metro Atlanta, GA area
Bachelor's Degree in Business Administration, Marketing, or Sales is preferred but not required
Industry experience equivalent may substitute for the preferred degree
4 years of account management experience
Must maintain WMHS policies, standards, and practices
Must adhere to WMHS’s Vision, Mission, and Values
Must have or be willing to obtain a REAL ID or TSA-approved alternative if required for business air travel or federal property access

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability
Stock purchase plan
Company matching on a 401(k)
Paid vacation
Paid holidays
Paid personal days
Incentive pay
Training provided by WMHS
Opportunities to create opportunities for employees and their families
Resources and engagement activities
Growth and career development opportunities