Account Executive II

Remote Account Executive retaining and growing SMB customer accounts for WM, a provider of environmental collection, recycling, and disposal services. Negotiating contracts, protecting revenue, and expanding business across Southern California.

Posted 8/5/2026full-timeRemote • California • 🇺🇸 United StatesJunior💰 $28 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer account management, consultative selling, and relationship building while ensuring compliance with regulations. Proficient in utilizing Salesforce.com for effective customer relationship management and reporting.

Highest-signal resume keywords

Customer Account ManagementConsultative SellingSalesforce.com ProficiencyNegotiation SkillsRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementCold CallingProspectingContract NegotiationCustomer Education

Soft Skills

Customer Relationship BuildingProblem ResolutionCommunication

Tools & Technologies

Salesforce.comCustomer Relationship Management ToolsPricing Tools

Certifications & Qualifications

REAL IDTSA-Approved Alternative

Industry Keywords

Business-to-BusinessCustomer SatisfactionService AgreementsProfit MaximizationSouthern California

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Manage customer account relationships for an assigned book of business, serving as the lead point of contact
Maintain customer satisfaction and build long-lasting customer relationships
Align WM products and services with customer needs and propose compliant solutions
Increase account penetration through consultative selling
Negotiate, update, and renew customer service agreements to maximize profits
Educate customers on contract details and use negotiation skills to preserve business
Resolve challenging customer requests and customer escalations with the Inside Sales Manager
Communicate rates, charges, service strategies, incentives, and concessions within profit targets and authority limits
Collaborate with the sales team to identify and grow territory opportunities
Engage additional WM business opportunities and refer internally as appropriate
Accurately and consistently use Salesforce.com/Customer Relationship Management and pricing tools
Prepare reports and handle general administrative duties as needed

Requirements

What you’ll need

High School Diploma or GED (accredited)
1 year of WM experience or 5 years of business-to-business account management at a proficient level
Prior experience cold calling and prospecting preferred
Ability to reside in Southern California
Ability to use Salesforce.com/Customer Relationship Management and pricing tools accurately and consistently
Ability to propose solutions compliant with local, state, and federal regulations
Must have or be willing to obtain a REAL ID or TSA-approved alternative if required for air travel or federal property access

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability
Stock purchase plan
Company matching on a 401(k)
Paid vacation
Paid holidays
Paid personal days
Incentive pay
REAL ID or TSA-approved alternative may be obtained for business travel or federal property access