Dispatcher/Router

Dispatcher communicating with drivers for problem resolution and managing service orders at WM. Role involves routing and customer interaction for effectiveness in operations.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $19 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates effective communication and organizational skills while managing service orders and driver interactions in a fast-paced environment. Proficient in using proprietary software for routing and problem resolution.

Highest-signal resume keywords

Effective CommunicationOrganizational SkillsMulti-TaskingTeam CollaborationProblem Resolution

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Effective CommunicationOrganizational SkillsMulti-Tasking

Tools & Technologies

WM Proprietary Software

Certifications & Qualifications

High School DiplomaG.E.D.

Industry Keywords

Service OrdersDriversCustomer InteractionTeam Setting

About the role

Key responsibilities & impact

Communicates with WM Drivers for problem resolution
Handles incoming service orders and directs drivers
Interacts with customers and WM personnel
Uses WM proprietary software for routing

Requirements

What you’ll need

High School Diploma or G.E.D.
6 months of relevant work experience in a team setting
Ability to communicate effectively
Multi-tasking in a fast-paced environment
Excellent organizational skills

Benefits

Comp & perks

Benefits Start Day 1
Amazing Medical, Dental & Vision
401K with match
Discounted stock options
Dependent day care