Supervisor, Accounts Receivable

Supervisor for Accounts Receivable operations overseeing cash applications and collections functions. Ensuring timely management of accounts and compliance with internal controls at WM in Houston.

Posted 7/29/2026full-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Accounts Receivable operations, including cash application, collections, and account reconciliation, while ensuring compliance with SOX requirements and driving performance improvements. Proven leadership in managing teams, enhancing processes, and achieving operational goals through effective communication and collaboration.

Highest-signal resume keywords

Accounts Receivable ManagementCash Application OversightTeam LeadershipSOX ComplianceAdvanced Excel Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash ApplicationCollectionsAccount ReconciliationPerformance Metrics AnalysisKPI ManagementDiscrepancy ResolutionAging Report MonitoringDocumentation AccuracyProcess ImprovementMonth-End Close Activities

Soft Skills

CommunicationCollaborationCoachingProblem-SolvingTeam Building

Tools & Technologies

ExcelAccounting Software

Industry Keywords

Accounts ReceivableFinancial OperationsInternal ControlsCustomer Account SupportBilling Processes

About the role

Key responsibilities & impact

Supervises Accounts Receivable operations across cash application and collections functions
Provides direct oversight of team members responsible for cash application, account reconciliation, collections, and customer account support
Ensures timely and accurate cash application, reconciliation, and collection activities while driving resolution of discrepancies, delinquent accounts, and unapplied cash
Partners with billing, operations, customer support, sales, and customers to improve accounts receivable performance, strengthen processes, and ensure compliance with internal controls
Plan, coordinate, and supervise daily Accounts Receivable activities across cash application and collections functions
Directly supervise AR Team Lead, Senior Accounting Coordinators, and Accounting Coordinators; provide coaching, guidance, performance feedback, and development support
Oversee cash application and collections processes, ensuring timely and accurate posting of payments, account follow-up, and issue resolution
Ensure compliance with SOX requirements and internal controls, including oversight of cash application, collections, account reconciliations, and supporting documentation to maintain audit readiness
Review and monitor aging reports, unapplied cash, and customer account activity to establish priorities and drive resolution of outstanding balances
Oversee analysis and reconciliation of customer accounts, ensuring timely resolution of discrepancies and variances
Monitor and drive resolution of delinquent accounts and unapplied/misapplied cash, partnering with internal and external stakeholders as needed
Ensure proper escalation of unresolved issues to leadership, Account Managers, Billing, or other cross-functional teams
Review and monitor reporting of outstanding accounts, risks, trends, and performance metrics
Drive accountability to meet or exceed cash application and collection performance goals
Partner with Cash Applications, Billing, RSC, and Account Managers to resolve discrepancies and improve AR performance
Oversee customer research efforts for complex or unresolved accounts and support resolution of escalations
Ensure accurate and complete documentation of customer payments, account activity, and collection efforts
Support and oversee month-end close activities, including reporting and account reconciliation
Lead and support process improvements, standardization, and system enhancements across AR functions
Utilize advanced Excel skills (including XLOOKUPs, pivot tables, and formulas) to analyze data, monitor trends, and support reporting and reconciliation activities
Support strong communication and collaboration across AR teams and with internal and external customers to ensure timely issue resolution
Promote a positive and approachable work environment by serving as a go-to resource for team members, while actively partnering with cross-functional teams to drive results
Perform ad hoc projects and other duties as assigned

Requirements

What you’ll need

Bachelor's Degree (accredited) in Accounting, Business Administration, Finance, or related field or in lieu of degree
High School Diploma or GED (accredited) and four years of relevant Accounts Receivable experience
4 years of progressively responsible Accounts Receivable experience across cash application and collections
3 years of direct leadership or supervisory experience
Proven experience managing team performance, driving KPIs, and meeting operational goals

Benefits

Comp & perks

medical, dental, vision, life insurance, and short-term disability
stock purchase plan
company matching on a 401(k)
paid vacation, holidays, and personal days