Project Specialist – Client Solutions

Project Specialist at Waste Management developing client-facing strategies for enhanced service levels and sustainability. Engaging in optimization projects and collaborating across functional teams.

Posted 7/29/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $51,000 - $73,370 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing client-facing strategies and project plans to enhance customer experience and optimize waste management solutions. Proficient in data analysis and compliance with recycling laws, while fostering partnerships with clients and internal teams.

Highest-signal resume keywords

Project ManagementData AnalysisCustomer Service SkillsMicrosoft Excel (Advanced)Regulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProject ManagementProposal CreationRegulatory ReviewWaste Management Solutions

Soft Skills

Active ListeningTimely ResponsivenessProactive Problem Solving

Tools & Technologies

Microsoft Office SuiteSharePointCRM SystemsBusiness Intelligence Software

Industry Keywords

Customer Experience OptimizationWaste ManagementRecycling LawsSales Tiering DataManufacturing Facilities

About the role

Key responsibilities & impact

Develop client-facing strategies to optimize the customer experience and create high-quality proposals that generate savings for Waste Management (WM), WM Strategic Business Solutions (SBS), and our clients
Develop and execute project plans in collaboration with functional managers and clients in order to drive proposal creation and implementation
Engage in projects that include right-sizing customers’ services in alignment with sales tiering data; assessing haul weights to maximize loads; conducting regulatory reviews to ensure compliance with applicable recycling laws; scheduling site visits to assess customers’ waste conveyance systems; and creating single site solutions for waste management at complicated manufacturing facilities
Ability to analyze large data sources in order to identify opportunities to bring value to our customers and shareholders
Develop partnerships with internal and external clients through active listening, timely responsiveness and a proactive approach to delivering solutions
Work in partnership with other WMSBS departments to ensure timelines for bids, surveys, and proposals are met or exceeded
Track progress against critical deadlines and communicate roadblocks in a timely fashion

Requirements

What you’ll need

Bachelor's Degree (accredited) in Business, Engineering, Environmental or Earth Sciences, or other industry related field, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience
One (1) year of previous experience
Exceptional Microsoft Office Suite skills, especially Excel at an advanced level
Knowledge of SharePoint and CRM systems
Exposure to business intelligence software(s)
Customer service and engagement skills

Benefits

Comp & perks

medical
dental
vision
life insurance
short-term disability
stock purchase plan
company matching on a 401(k)
paid vacation
holidays
personal days