Inside Sales Account Executive

Inside Sales Account Executive responsible for new business and account retention in Nashville, TN. Interfacing with clients and utilizing CRM tools to manage relationships and sales.

Posted 7/21/2026full-timeNashville • Tennessee • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer account management, focusing on building strong relationships and ensuring high customer satisfaction. Proficient in utilizing CRM tools to manage accounts and drive sales opportunities effectively.

Highest-signal resume keywords

Customer Account ManagementCRM ProficiencyCustomer Relationship BuildingRegulatory Compliance SolutionsSales Strategy Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementCustomer SatisfactionSales NegotiationReport PreparationAdministrative Duties

Soft Skills

Problem SolvingCollaborationCommunication

Tools & Technologies

Salesforce.comWM Sales Productivity Software

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Business-to-BusinessCustomer Service AgreementsCustomer Needs Alignment

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Serve as the lead point of contact for customer account management matters in an assigned book of business
Establish and maintain a high level of customer satisfaction with internal and external customers
Build and maintain strong, long-lasting customer relationships
Align WM products and services with customer needs
Propose solutions that are compliant with appropriate regulations
Negotiate, update, and renew customer service agreements to maximize profits
Resolve challenging customer requests and collaborate with the Inside Sales Manager
Communicate rates, charges and service strategies with conviction
Collaborate with sales team to identify and grow opportunities
Use WM sales productivity software tools accurately and consistently
Prepare reports and handle general administrative duties as appropriate

Requirements

What you’ll need

High School Diploma or GED (accredited)
1 year WM experience or 5 years of business-to-business account management at a proficient level
Proficient with a CRM tool such as Salesforce.com

Benefits

Comp & perks

medical, dental, vision, life insurance, and short-term disability
stock purchase plan
company matching on a 401(k)
paid vacation
holidays
personal days