Dispatcher/Router

Dispatcher handling communications with WM Drivers for routing and service resolution. Using proprietary software for same-day routing and preparing next-day routes.

Posted 7/20/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesJunior💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates effective communication and organizational skills while managing service orders and resolving issues in a fast-paced environment. Proficient in using proprietary software for routing and directing drivers.

Highest-signal resume keywords

Effective CommunicationProblem ResolutionMulti-TaskingOrganizational SkillsCustomer Interaction

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Effective CommunicationOrganizational SkillsMulti-Tasking

Tools & Technologies

WM Proprietary Software

Certifications & Qualifications

High School DiplomaG.E.D.

Industry Keywords

Service OrdersDriversCustomer ServiceProblem Resolution

About the role

Key responsibilities & impact

Communicates with WM Drivers for problem resolution
Handles incoming service orders and directs drivers
Resolves service issues and interacts with customers
Uses WM proprietary software for routing

Requirements

What you’ll need

High School Diploma or G.E.D.
6 months of relevant work experience
Ability to communicate effectively
Multi-tasking in a fast-paced work environment
Excellent organizational skills

Benefits

Comp & perks

Medical, dental, vision, and life insurance
Short-term disability
Stock purchase plan
Company matching on a 401(k)
Paid vacation
Holidays
Personal days