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WM

Dispatcher/Router

WM

Dispatcher managing communication with WM Drivers and handling incoming service orders. Interacting with customers and using proprietary software for routing and service tickets in Plymouth, MI.

Posted 7/7/2026full-timeRemote • Missouri • 🇺🇸 United StatesJunior💰 $21 - $23 per hourWebsite

About the role

Key responsibilities & impact
  • Communicates back and forth with WM Drivers for problem resolution
  • Handles incoming service orders and directs drivers
  • Interacts with customers including WM customer service, sales, operational staff
  • Uses WM proprietary software for routing and preparing routes
  • Assigns routes and service tickets to appropriate drivers
  • Ensures same-day service on missed pick-ups
  • Resolves potential delivery and pick-up problems

Requirements

What you’ll need
  • High School Diploma or G.E.D.
  • 6 months of relevant work experience
  • ability to communicate to several areas effectively
  • multi-tasking in a fast-paced work environment
  • excellent organizational skills

Benefits

Comp & perks
  • medical, dental, vision, life insurance
  • short-term disability
  • stock purchase plan
  • company matching on a 401(k)
  • paid vacation
  • holidays
  • personal days

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
Excellent Organizational SkillsAbility to Communicate EffectivelyMulti-Tasking
Certifications
High School DiplomaG.E.D.