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Accounting Coordinator, Cash and Collections
WMAccounting Coordinator managing collection processes and customer relations for WMRA Commercial Accounts. Utilizing Excel for financial analysis and reporting outstanding accounts to management.
About the role
Key responsibilities & impact- Perform collection activity for assigned WMRA (WM Recycle America) Commercial Accounts.
- Works effectively with Billing, Cash Applications, Account Managers and Customers to resolve or update on Collection efforts/status.
- Provide excellent customer service to both internal and external clients.
- Analyze and reconcile commercial accounts monthly and resolve any outstanding issues.
- Manage and execute commercial accounts collection process as approved by management including making phone calls, emailing customers, and setting up Teams meetings via Outlook.
- Escalate unresolved issues to Accounting Manager, Accounting Director, Account Manager or Billing as needed.
- Reports monthly to Accounting Manager outstanding collection accounts and issues.
- Maintain detailed customer information on delinquent accounts including contact information.
- Meet or exceed objectives and collection goals.
- Analyze and maintain unapplied cash with cash applications before sending Aging to customer.
- Conduct customer research for unresolved accounts.
- Prepare and send aging reports to commercial customers monthly.
Requirements
What you’ll need- High School Diploma or GED (accredited).
- Advanced MS Excel experience with the ability to toggle within multiple spreadsheets, and utilize VLOOKUPS and pivot tables.
Benefits
Comp & perks- Competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability.
- Stock purchase plan.
- Company matching on a 401(k).
- Paid vacation, holidays, and personal days.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
collection activityaccount reconciliationcustomer researchaging reportsVLOOKUPpivot tablescash applicationscommercial accounts management
Soft Skills
customer servicecommunicationproblem-solvingorganizational skillscollaboration
Certifications
High School DiplomaGED