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WM

Manager, Onboarding Optimization

WM

Onboarding Optimization Manager responsible for centralized hiring, onboarding, and retention for frontline operations. Managing logistics, candidate offers, and workforce planning across multiple sites.

Posted 6/12/2026full-timeMedley • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Manages daily driver candidate interviews, will be able to partner with multiple sites and meet candidates on site, to provide a realistic job preview.
  • Manages logistics of scheduling on site interviews at various sites. Will also be responsible for Weekly new employee onboarding training.
  • Partners with multiple business units to lead workforce planning and set staffing goals for sites. Is responsible for helping move those sites toward achieving those goals.
  • Oversees candidate offer process in partnership with Talent Acquisition partners.
  • Responsible for assurance of OJT completion, and assignment of a Dedicated Driver Trainer/Mentor.
  • Investigates, why employees are leaving the company and provide feedback to business unit leadership, Operations Solutions Manager, Talent Acquisition, and People Team.
  • Assist District manager in the creation and execution of retention strategy for frontline employees.
  • Creates and submits weekly and month end reports to senior management.

Requirements

What you’ll need
  • Bachelor's Degree (accredited) or in lieu of degree - High School Diploma or GED (accredited) and four (4) years of relevant work experience
  • 3 years previous operations management experience (in addition to education requirements) in transportation, logistics, or solid waste operations and three years’ experience interviewing and hiring CDL Drivers and other frontline positions
  • Valid Driver's License

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term Disability
  • Stock Purchase Plan
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
operations managementinterviewinghiringworkforce planningstaffing goalsonboarding trainingreport creationlogistics managementemployee retention strategyOJT completion
Soft Skills
communicationpartnershipleadershipfeedback provisionproblem-solvingorganizational skillscollaborationstrategic planningemployee engagementmentoring
Certifications
Bachelor's DegreeHigh School DiplomaGEDValid Driver's License