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About the role
Key responsibilities & impact- Subject Matter expert for assigned functions.
- Prepares reports on data summaries, changes, and trends for use by management.
- Provides assessment and recommendations to management.
- Resolves issues arising from internal department functions, or as brought forth by internal or external customers to assigned department.
- Tracks issues to resolution within department and in partnership with other groups.
- Monitors overall work flow to ensure timely completion of projects and daily work requirements.
- Assists with special projects within assigned department or as part of cross-functional teams as required or assigned.
- Monitors department processes and work flow to ensure overall accuracy and quality of data and work output.
- Determines areas of risk as new or changed processes are implemented.
- Recommends changes, updates and processes for continuous improvement in areas of expertise.
- Evaluates current training methods and materials for assigned group, and recommend improvements.
- Reviews and creates training as needed.
- Provides training and support to lesser experienced members of assigned department as well as internal and external customers as needed.
Requirements
What you’ll need- Bachelor's Degree (accredited) in Business Administration related or similar area of study or in lieu of degree;
- High School Diploma or GED (accredited) and 4 years of relevant work experience;
- 3 years of relevant work experience (in addition to education requirement).
Benefits
Comp & perks- Medical
- Dental
- Vision
- Life Insurance
- Short Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
subject matter expertassessment and recommendationsissue resolutionproject managementcross-functional collaborationprocess monitoringcontinuous improvementtraining and supportdata accuracyrisk assessment
Certifications
Bachelor's DegreeHigh School DiplomaGED