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Onboarding Optimization Manager
WMOnboarding Optimization Manager responsible for Centralized Hiring and Retention at WM. Improving operational success within frontline operations through talent management strategies.
About the role
Key responsibilities & impact- Work with OOM’s through coaching and development
- Enhance retention through structured engagement beyond initial onboarding
- Reduce time-to-hire and associated operational costs
- Improve safety outcomes and service reliability
- Build stronger talent pipelines and leadership development capabilities
- Partner with multiple business units to lead workforce planning and set staffing goals for sites
- Oversee candidate offer process in partnership with Talent Acquisition partners
- Responsible for assurance of OJT completion, and assignment of a Dedicated Driver Trainer/Mentor
- Investigate reasons why employees are leaving the company and provide feedback
- Assist District manager in the creation and execution of retention strategy for frontline employees
- Create and submit weekly and month-end reports to senior management.
Requirements
What you’ll need- Bachelor's Degree (accredited) or in lieu of degree - High School Diploma or GED (accredited) and four (4) years of relevant work experience
- 3 years previous operations management experience (in addition to education requirements) in transportation, logistics, or solid waste operations and three years’ experience interviewing and hiring CDL Drivers and other frontline positions
- Valid Driver's License
Benefits
Comp & perks- Medical
- Dental
- Vision
- Life Insurance
- Short-Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operations managementworkforce planningstaffing goalscandidate offer processretention strategyreport creationemployee engagementon-the-job training (OJT)interviewinghiring
Soft Skills
coachingdevelopmentleadership developmentcommunicationfeedbackproblem-solvingcollaborationorganizational skillsstrategic thinkingemployee retention
Certifications
Bachelor's DegreeHigh School DiplomaGEDValid Driver's License