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Inside Sales Representative
WMInside Sales Representative conducting consultative selling for WM services to close new customers. Requires strong telephone sales skills and excellent customer satisfaction focus.
About the role
Key responsibilities & impact- Generates revenue utilizing a consultative selling approach in the sale of WM services on inbound calls that are typically small and less complex accounts.
- Establishes and maintains a high level of customer satisfaction in all sales transactions.
- Consistently meets or exceeds weekly and monthly sales activity goals.
- Executes sales campaigns via outbound telephone marketing to consistently meet or exceed aggressive weekly and monthly sales activity goals.
- Attracts, generates, manages and records leads from outbound telephone marketing.
- Demonstrates excellent organizational and problem solving skills.
- Exhibits proficient knowledge and use of personal computer and computer software applications.
- Proposes customer solutions that are compliant with appropriate local, state and federal regulations.
- Effectively uses WM sales productivity software tools (i.e. Prospect and Customer Database, Proposal Program, Pricing Tools, etc.).
- In local market activities, (a) provides weekly feedback on the number of pictures and participation rate and (b) attends Monthly Safety meetings to provide feedback to the Route Managers and Drivers.
Requirements
What you’ll need- Education: High school diploma or GED (accredited).
- Experience: Two (2) years customer service experience (in addition to education requirement).
- General Competencies Include: Collaborate Actively
- Demonstrate Professionalism
- Initiate Action
- Produce Results
- Focus on Customers
- Focus on Quality/Details
- Know the Business
- Influence and Negotiate
- Manage Work / Time
- Use Ethical Practices
- Organizational skills
- Proficient with Computer and Software Applications
Benefits
Comp & perks- Medical, Dental, Vision, Life Insurance and Short Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
consultative sellingsales activity goalsoutbound telephone marketinglead generationcustomer solutionscomplianceproblem solvingorganizational skillscustomer service experiencesales productivity software
Soft Skills
collaborationprofessionalisminitiativeresults orientationcustomer focusattention to detailbusiness knowledgeinfluencenegotiationtime management
Certifications
high school diplomaGED