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About the role
Key responsibilities & impact- Partner closely with cross functional stakeholders—including IT, Customer Experience and Sales —to align on priorities and translate requirements into clear design direction.
- Lead and guide the digital design for WM.com, ensuring consistency with brand standards, business objectives, and customer experience goals.
- Provide strategic design leadership across campaigns, templates, and site experiences, balancing creative excellence with scalability and performance.
- Review, influence, and approve digital design work to ensure high quality, usability, accessibility, and adherence to established design systems and guidelines.
- Serve as a design subject matter expert for WM.com, advising stakeholders on best practices, tradeoffs, and experience implications.
- Guide the evolution of digital design patterns, components, and standards to support ongoing optimization and future site growth.
- Collaborate with development teams to ensure design intent is accurately executed across responsive and localized experiences.
- Use data, testing insights, and user feedback to inform design decisions and continuously improve engagement and conversion on WM.com.
- Communicate design direction clearly through documentation, reviews, and presentations, driving alignment and efficient decision making across teams.
Requirements
What you’ll need- Bachelor's Degree (accredited) in Marketing, Advertising, Journalism or related degree, or in lieu of degree
- High School Diploma or GED (accredited) and (4) years of relevant work experience.
- 10+ years of relevant work experience (in addition to education requirement).
Benefits
Comp & perks- Medical
- Dental
- Vision
- Life Insurance
- Short Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital designdesign systemsuser experience (UX)responsive designaccessibilitydesign leadershipcampaign designtemplate designdata analysisuser feedback
Soft Skills
collaborationcommunicationstrategic thinkinginfluencingdecision makingguidancecreativityproblem solvingstakeholder managementpresentation skills
Certifications
Bachelor's DegreeHigh School DiplomaGED
