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WM

Design Strategy Manager

WM

Design Strategy Manager conducting strategic design leadership for WM.com. Collaborating with stakeholders to align user experience, brand standards, and business goals in Houston, TX.

Posted 5/8/2026full-timeHouston • Texas • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact
  • Partner closely with cross functional stakeholders—including IT, Customer Experience and Sales —to align on priorities and translate requirements into clear design direction.
  • Lead and guide the digital design for WM.com, ensuring consistency with brand standards, business objectives, and customer experience goals.
  • Provide strategic design leadership across campaigns, templates, and site experiences, balancing creative excellence with scalability and performance.
  • Review, influence, and approve digital design work to ensure high quality, usability, accessibility, and adherence to established design systems and guidelines.
  • Serve as a design subject matter expert for WM.com, advising stakeholders on best practices, tradeoffs, and experience implications.
  • Guide the evolution of digital design patterns, components, and standards to support ongoing optimization and future site growth.
  • Collaborate with development teams to ensure design intent is accurately executed across responsive and localized experiences.
  • Use data, testing insights, and user feedback to inform design decisions and continuously improve engagement and conversion on WM.com.
  • Communicate design direction clearly through documentation, reviews, and presentations, driving alignment and efficient decision making across teams.

Requirements

What you’ll need
  • Bachelor's Degree (accredited) in Marketing, Advertising, Journalism or related degree, or in lieu of degree
  • High School Diploma or GED (accredited) and (4) years of relevant work experience.
  • 10+ years of relevant work experience (in addition to education requirement).

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term Disability
  • Stock Purchase Plan
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
digital designdesign systemsuser experience (UX)responsive designaccessibilitydesign leadershipcampaign designtemplate designdata analysisuser feedback
Soft Skills
collaborationcommunicationstrategic thinkinginfluencingdecision makingguidancecreativityproblem solvingstakeholder managementpresentation skills
Certifications
Bachelor's DegreeHigh School DiplomaGED