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WM

Account Manager – Construction Sales

WM

Account Manager in Construction Sales generating revenue growth and managing business relationships in environmental solutions provider WM. Utilizing consultative selling for customer retention and contract agreements.

Posted 5/8/2026full-timePhiladelphia • Pennsylvania • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact
  • Generating revenue growth by utilizing a consultative selling approach in the retention of current WM customers.
  • Managing existing business relationships to achieve budgeted sales goals.
  • Developing and implementing sound retention strategies.
  • Utilizing strong negotiation efforts to preserve business.
  • Securing contract agreements from previously non-contracted customers.
  • Handling customer cancellation requests.
  • Providing ongoing education of contract details to existing customers.
  • Obtaining customer contract commitments during face-to-face interactions.
  • Resolving escalations for customer service within the defined territory.

Requirements

What you’ll need
  • Bachelor's Degree (accredited) or in lieu of degree
  • High School Diploma or GED (accredited) and 4 years of relevant work experience.
  • 1 year of relevant work experience in direct business-to-business sales, and phone based business-to-business prospecting resulting in successfully obtaining customer appointments (in addition to education requirement)
  • 20 hours of training with Resource Conservation and recovery Act (RCRA)
  • Certifications: WM CRA
  • Involved in one or more of the following: U.S. green Build council (USGBC), American Institute of Architects (AIA), Associated general Contractors of America (AGC), Building Owners and Managers Association (BOMA), or National Association of Home Builders

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term Disability
  • Stock Purchase Plan
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days

ATS Keywords

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Hard Skills & Tools
consultative sellingnegotiationcustomer retention strategiesbusiness-to-business salesprospectingcontract managementcustomer service resolution
Soft Skills
relationship managementcommunicationproblem-solvinginterpersonal skills
Certifications
Bachelor's DegreeHigh School DiplomaGEDWM CRARCRA training