Customer Service Representative I
Canon USA
Landfill Operations Specialist
WM
full-time
Posted on:
Location Type: Office
Location: Birch Run • Missouri • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Assists in troubleshooting and resolving safety, service, and operational issues
- Creates, distributes, and closes-out customer tickets daily
- Maintains and distributes department related information daily
- Communicates with supervisors and managers about operations and/or dispatch issues
- Completes and maintains a variety of reports as directed by the department manager
- Uses software tools to manage procurement, time and attendance, safety incidents, and contract labor
- Assists with data collection and reporting required for incentive pay programs
- Assists with processing payments and other financial tasks as necessary
- Assists in implementation of operational projects as needed
- Communicates with customers about service issues as needed
- Communicates with employees about scheduling and work assignments as needed
- May enter and maintain Service Machine SMART data daily
- Performs other duties as assigned
Requirements
- High school diploma or G.E.D. (accredited)
- No prior work experience required
- No certificates, licenses, or registrations required
- No other specific knowledge, skills, or abilities required
- Required to use motor coordination with finger dexterity (such as keyboarding) most of the work day
- May be required to exert physical effort handling objects less than 30 pounds rarely
- May be exposed rarely to physical occupational risks (cuts, burns, exposure to toxic chemicals, etc.)
- May be exposed occasionally to dirt, odors, noise, weather extremes
- May require REAL ID or TSA-approved alternative for air travel or access to federal property
Benefits
- Amazing Medical, Dental & Vision
- Life Insurance and Short Term Disability
- 401K with company match
- Stock Purchase Plan and discounted stock options
- Dependent day care
- 100% tuition paid for benefits-eligible employees and their family
- Paid vacation, holidays, and personal days
- Established career progression and professional development opportunities
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
troubleshootingcommunicationdata collectionreportingcustomer serviceoperational issue resolutiontime managementorganizational skills
Certifications
high school diplomaG.E.D.
