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WM

Digital Sales Support Representative

WM

Digital Sales Support Representative guiding customers through SMB sales processes via live chat and other channels. Focused on providing service solutions and promoting company products.

Posted 4/29/2026full-timePhoenix • Arizona • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $22 per hourWebsite

About the role

Key responsibilities & impact
  • Facilitate live Chat interactions to guide customers in completing a SMB sale
  • Use various channels to promote, sell, and enroll company products
  • Personalize interactions with new customers
  • Provide information and options for service solutions
  • Resolve customer requests and collaborate with Inside Sales Reps
  • Use sales productivity software tools
  • Prepare reports and handle administrative duties
  • Build relationships with key accounts

Requirements

What you’ll need
  • Bachelor's Degree (accredited) or High School Diploma/GED and 4 years of relevant work experience
  • 2 years in customer service

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term Disability
  • Stock Purchase Plan
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
customer servicerelationship buildingcommunicationcollaborationpersonalizationproblem solving
Certifications
Bachelor's DegreeHigh School DiplomaGED