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WM

Senior Manager, External Communications

WM

Senior Manager managing external communications for WM, a leading environmental services company, focusing on storytelling and media relations. Develops comprehensive communications plans to enhance brand reputation and visibility.

Posted 4/25/2026full-timeHouston • Texas • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact
  • Develops and executes storytelling that positions WM as a leader in technology and innovation.
  • Highlights the people behind WM’s work and showcases how we help customers solve their toughest challenges.
  • Ensures alignment across stakeholders and delivers targeted messages that elevate our brand purpose.
  • Create and execute comprehensive external communications plans to support WM’s senior leadership team and other executives.

Requirements

What you’ll need
  • Bachelor’s Degree (accredited), or equivalent experience in Communication, Journalism or Public Relations.
  • 7-9 years of overall external communications experience (with a strong emphasis on media relations, executive visibility and comprehensive communications plans) working for an agency or in an in-house Corporate Communications role at a Fortune 500 company.
  • Possess a keen understanding of integrated communications and the ability to make recommendations for storytelling across all channels.
  • Crisis communications experience preferred.
  • Experience in advocacy communications/working with government relations teams preferred.
  • Strong written and oral communication skills.
  • Demonstrated ability to work as part of a team but also be a self-starter with the ability to work independently and with minimal supervision.
  • Ability to prioritize requests and leverage communications resources in a matrixed environment for business requests.
  • Ability to craft impactful storytelling messages.
  • Experience securing local and national press.
  • Highly organized and able to prioritize under pressure.
  • Comfort level working with external vendors/agencies.
  • Ability to make recommendations and guide the process for visual assets that help guide communications planning.
  • Familiarity with media databases and monitoring tools – such as Cision, Meltwater and MuckRack.

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term Disability
  • Stock Purchase Plan
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
external communicationsmedia relationsexecutive visibilitycomprehensive communications planscrisis communicationsadvocacy communicationsstorytellingpress securing
Soft Skills
strong written communicationstrong oral communicationteam collaborationself-starterindependent workprioritizationorganizational skillsability to work under pressure