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WM

Account Associate III

WM

. Communicates in a focused and compelling way that drives the thoughts and actions of customers, peers, and business partners.

Posted 4/21/2026full-timePhoenix • Arizona • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies
SFDC

About the role

Key responsibilities & impact
  • Communicates in a focused and compelling way that drives the thoughts and actions of customers, peers, and business partners.
  • Utilizes change management processes to meet the demands of the sales role.
  • Controls sales assignments by allocating necessary time to retention and acquisition goals, requirements, and opportunities.
  • Explores alternatives to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment.
  • Contributes to individual and shared responsibilities in a team environment.
  • Navigates through multiple systems, sales tools, and processes ensuring accurate documentation when executing customer interactions.
  • Use WM sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools.)
  • Manages complex customer demands and addresses escalated customer issues.
  • Supports existing customers outside of their designated market area when needed.
  • Conducts and supports peer coaching and training as needed.

Requirements

What you’ll need
  • High School Diploma or GED (accredited).
  • 2 years Experience as an WM Account Associate II
  • Sales experience supporting the Four Corners market area.

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term Disability
  • Stock Purchase Plan
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencechange managementcustomer relationship management
Soft Skills
communicationteam collaborationproblem-solvingcoachingcustomer service
Certifications
High School DiplomaGED