WM

Territory Manager, Services

WM

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $95,000 - $115,000 per year

Job Level

SeniorLead

About the role

  • Directs all aspects of a service area within an assigned vertical line of business LOB.
  • Provides a comprehensive range of innovative and cost-effective environmental solutions to assigned clients/operating units.
  • Responsible for management of operating unit's profit and loss, budgeting, day-to-day operations, ISO programs and service execution; oversight and direct management of personnel, third party sourcing, pricing and business development.
  • Supervise and coordinate employee work and development activities within respective sites, develop bids and quotes for new projects, implementation of identified projects, accurately analyze and report financials, collect customer payment and ensure customer satisfaction.
  • Prepare quotes and proposals; may prepare proposals related to purchases that extend service options.
  • Manage financial and operating performance of assigned customer sites to ensure profitability and operational goals are achieved; responsible for profit/loss, receivables, pricing, invoicing, budgeting and related accounting activities; analyze current and projected financial position of assigned operating units.
  • Implement and ensure adherence to environmental health and safety and ISO program activities and compliance.
  • Educate and develop Project Managers and operating team; ensure personnel training completed and documented and all applicable WM policies, procedures and programs are implemented including required certifications and training.
  • Document best practices and lessons learned and implement at customer locations.
  • Manage programs and people to reduce waste volumes, increase operational efficiencies, identify optimal equipment usage and generate cost savings for customers.
  • Ensure local management team conducts routine safety meetings and regular safety/regulatory inspections.
  • Participate in quarterly and annual business reviews with clients.
  • Establish relationships and oversee management team working closely with local WM Market Areas and Districts to ensure core services maintained and excellent customer service.
  • May occasionally perform labor-intensive activities (e.g., drum collection and bulking).

Requirements

  • Education: Bachelor's Degree (accredited) in Environmental Sciences, Accounting, Business or related field, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.
  • Experience: Seven (7) years of relevant work experience in project/business work within the environmental or industrial services industry (in addition to education requirement).
  • Must live and work in the U.S.
  • RCRA and DOT regulatory compliance experience required
  • OSHA 24-Hour HAZWOPER Certification required
  • Hazardous Waste knowledge
  • Profit and loss (budgeting)
  • Project management
  • Customer service and vendor management
  • Management and team building skills
  • Creative problem solving and innovative thinker
  • Effective and concise communication
  • Adept decision making
  • Strategic thinking, strong leadership and relationship building skills
  • Strong business acumen and financial knowledge
  • Self-motivated and directed with a keen sense of urgency to deliver results
  • Customer-focused
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