WM

Business Analyst II

WM

full-time

Posted on:

Location Type: Hybrid

Location: Windsor • Connecticut • United States

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About the role

  • Performs data assessment, auditing, and trend analysis monitoring overall work flow to ensure consistent timely quality completion of department work
  • Prepares reports on data summaries, changes, and trends for use by management. Provides assessment and recommendations to management.
  • Recommends and implements changes, updates and processes for continuous improvement in areas of expertise.
  • Determines areas of risk as new or changed processes are implemented.
  • Resolves issues arising from internal department functions, or as brought forth by internal or external customers to assigned department.
  • Tracks issues to resolution within department and in partnership with other groups.
  • Evaluates current training methods and materials for assigned group, and recommend improvements. Reviews and creates training as needed.
  • Leverages automation and technology to streamline business processes, enhance operational efficiency, and enable data‑driven decision‑making.
  • Subject Matter expert for assigned functions.
  • Assists with special projects within assigned department or as part of cross-functional teams as required or assigned.

Requirements

  • Bachelor's Degree (accredited) in Business Administration related or similar area of study, or in lieu of degree
  • High School Diploma or GED (accredited) and 4 years of relevant work experience.
  • 3 years of relevant work experience (in addition to education requirement).
  • Proficiency in Excel; Power BI; SharePoint; Smartsheet
Benefits
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term Disability
  • Stock Purchase Plan
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data assessmentauditingtrend analysisreport preparationprocess improvementrisk assessmentissue resolutiontraining evaluationautomationdata-driven decision-making
Soft Skills
communicationproblem-solvingcollaborationanalytical thinkingadaptabilityattention to detailleadershiporganizational skillscritical thinkingcustomer service
Certifications
Bachelor's DegreeHigh School DiplomaGED