WM

Sales Retention Account Associate I

WM

full-time

Posted on:

Location Type: Remote

Location: MarylandUnited States

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Salary

💰 $20 - $21 per hour

Tech Stack

About the role

  • Communicates in a focused and compelling way that drives customers’ thoughts and actions.
  • Utilizes appropriate change management processes to meet the demands of the sales role.
  • Controls sales assignments by allocating necessary time to retention and acquisition goals, requirements, and opportunities.
  • Explores alternatives to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment.
  • Contributes to individual and shared responsibilities in a team environment.
  • Navigates through multiple systems, sales tools, and processes ensuring accurate documentation when executing customer interactions.
  • Uses WM sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools.)
  • Analyzes reports as needed and/or handles general administrative duties as appropriate.

Requirements

  • High School Diploma or GED (accredited)
  • 1 year Business-to-business account management, inside sales (phone-based sales), and/or customer service experience that includes a sales component
Benefits
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short-Term Disability
  • Stock Purchase Plan
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales productivity softwareSalesforce.comCustomer Relationship Managementpricing toolsreport analysis
Soft Skills
communicationchange managementteam collaborationcustomer engagementnegotiation
Certifications
High School DiplomaGED