Residential Sales Specialist
WM
full-time
Posted on:
Location Type: Remote
Location: Arizona • Illinois • United States
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Salary
💰 $20 - $21 per hour
Job Level
About the role
- Responds same day to controllable and uncontrollable customer sales and cancellation requests
- Sells and Saves by handling all customer sales and cancellation requests
- Resolves escalations for customer service within the defined territory
- Generates revenue growth through consultative selling approach
- Establishes and maintains a high level of customer satisfaction
- Reduces lost accounts by diffusing cancellation requests
- Increases revenue and profitability by executing sound plans on sales and retention calls
- Matches WM services with customer needs
- Effectively uses WM sales productivity software tools
- Updates and secures customer service agreements
Requirements
- High school diploma or GED (accredited)
- One year of relevant work experience
- One (1) year of consumer-based industry sales experience
- Nine (9) months of proven success in a position involving customer interaction
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
consultative sellingsales techniquescustomer service agreements
Soft skills
customer satisfactionproblem-solvingcommunicationnegotiationconflict resolution
Certifications
high school diplomaGED