WM

Account Manager – Construction Sales

WM

full-time

Posted on:

Location Type: Hybrid

Location: Jacksonville • Florida • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Job Level

Junior

About the role

  • Generates revenue growth by utilizing a consultative selling approach in the retention of current WM customers.
  • Manages existing business relationships in order to achieve budgeted sales goals by developing and implementing sound retention strategies.
  • Handling all customer cancellation requests and providing ongoing education of contract details to existing customers.
  • Obtaining customer contract commitments during face-to-face interactions.
  • Resolving all escalations for customer service within the defined territory.
  • Managing business-to-business sales relationships.
  • Developing detailed proposals encompassing multiple services.
  • Researching aspects of the waste and environmental services business.
  • Attending conferences/symposiums as a means of networking.
  • Assignment management and building trusting relationships.

Requirements

  • Bachelor's Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience.
  • 1 year of relevant work experience in direct business-to-business sales, and phone based business-to-business prospecting resulting in successfully obtaining customer appointments required.
  • 20 hours of training with Resource Conservation and Recovery Act (RCRA).
  • Certifications: WM CRA.
  • Involved in one or more of the following: U.S. Green Build Council (USGBC), American Institute of Architects (AIA), Associated General Contractors of America (AGC), Building Owners and Managers Association (BOMA), or National Association of Home Builders.
Benefits
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term Disability
  • Stock Purchase Plan
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
consultative sellingretention strategiesbusiness-to-business salesproposal developmentcustomer service resolutioncontract managementcustomer relationship managementsales goal achievementcustomer appointment settingtraining in RCRA
Soft skills
relationship buildingcommunicationnetworkingproblem solvingtrust buildingcustomer educationescalation managementorganizational skillsinterpersonal skillsstrategic thinking
Certifications
Bachelor's DegreeHigh School DiplomaGEDWM CRA