Sales Retention Account Associate I
WM
full-time
Posted on:
Location Type: Hybrid
Location: Lombard • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $24 - $25 per hour
Job Level
JuniorMid-Level
Tech Stack
SFDC
About the role
- Communicates in a focused and compelling way that drives customers’ thoughts and actions.
- Utilizes appropriate change management processes to meet the demands of the sales role.
- Controls sales assignments by allocating necessary time to retention and acquisition goals, requirements, and opportunities.
- Explores alternatives to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment.
- Contributes to individual and shared responsibilities in a team environment.
- Navigates through multiple systems, sales tools, and processes ensuring accurate documentation when executing customer interactions.
- Uses WM sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools.)
- Analyzes reports as needed and/or handles general administrative duties as appropriate.
Requirements
- High School Diploma or GED (accredited)
- 1 year Business-to-business account management, inside sales (phone based sales), and/or customer service experience that includes a sales component
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short-Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales productivity softwareSalesforce.comCustomer Relationship Managementpricing toolsaccount managementinside salescustomer service
Soft skills
communicationchange managementteam collaborationnegotiationtime managementanalytical skills
Certifications
High School DiplomaGED