WM

Business Analyst I – Financial Operations

WM

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $54,500 - $67,000 per year

Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Serve as a subject matter expert for assigned FinOps functions, guiding team members and stakeholders
  • Prepare reports, data summaries, and metrics and provide actionable recommendations to support management decision-making
  • Track and resolve issues within the department, collaborating with cross-functional teams to ensure coordination and closure
  • Monitor workflows and processes to ensure timely, accurate, and high-quality outcomes; identify bottlenecks and implement solutions
  • Contribute expertise to special projects within the department and cross-functional teams
  • Evaluate and mitigate risks associated with new and modified processes; recommend and lead improvements with documented workflows and SOPs
  • Design, develop, and deliver training; evaluate and enhance materials to align with departmental goals
  • Develop and execute testing protocols for new or updated processes and systems; document results and recommend adjustments
  • Perform additional duties as assigned to support department and organizational objectives

Requirements

  • Bachelor's Degree (accredited) in Business Administration related or similar area of study OR in lieu of degree, a High School Diploma or GED (accredited) and 4 years of relevant work experience
  • Analytical skills: Ability to analyze data, identify trends, and prepare actionable reports
  • Critical thinking skills: Proficiency in resolving complex issues arising from escalations and process challenges
  • Process Development: Experience in designing, documenting, and implementing new process workflows, including creating standard operating procedures
  • Quality Control & Risk Assessment: Ability to monitor processes for accuracy and quality, identify and monitor risk associated with process change
  • Project management: Strong organizational skills to monitor workflow and deliver timely project completion
  • Familiarity with relevant tools and systems (e.g., ERP systems, Excel, Power BI, Smartsheet)
  • Experience involving data analysis, reconciliation, and process improvement