Operations

• Manages the financial performance and productivity of multiple Operating Units.
• Ensures that Operating Units meet or exceed annual objectives and successfully implement organizational initiatives.
• Develops and implements a market area operating plan, consistent with the accomplishment of long range established objectives which will enhance effectiveness and delineate responsibilities and authority.
• Reviews and evaluates market area performance on a continuing basis and establishes proper measures of performance.
• Counsels managers as to execution of programs, and when necessary provides direction for modification in work plans or implementation of contingency plans in accordance with prevailing business conditions.
• Develops operating unit budget in a timely manner, forecasting financial and human resource needs for future time periods.
• Assists managers in budget optimization; provides budget compliance support.
• Oversees personnel needs of the department including selecting, coaching, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
• Organizes and schedules all necessary resources required to accomplish activities.
• Attends regularly scheduled Profit and Loss (P&L) reviews, and executes prescribed programs on routing equipment utilization, equipment maintenance, and labor and material costs.
• Implements and maintains programs to improve the safety, productivity, and profitability of the Market Area; Ensures compliance with Department of Transportation (DOT)/Occupational Safety and Health Act (OSHA) and other Federal and State regulations.

Area Director, Collection Operations

Director – Sales Commission Operations

Operations Coordinator – Communication Specialist

Construction Operations Manager

Manager, Candidate Experience – Interview Operations

Director, Operations