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Senior Coordinator, Industrial Sales
WMRemote Industrial Sales Coordinator supporting WM’s environmental waste-management operations. Maintaining customer records, billing data, reports, and process improvements for sales teams.
Posted 9/5/2026full-timeRemote • Alabama, Louisiana, Mississippi • 🇺🇸 United StatesSenior💰 $19 - $29 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities, including data maintenance, customer service, and process improvement. Proficient in training and mentoring team members while effectively managing interdepartmental communications.
Highest-signal resume keywords
Data MaintenanceCustomer SupportProcess ImprovementTraining and MentoringAdministrative Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryQuality AssuranceReport PreparationBilling SupportProcess Change Initiatives
Soft Skills
CommunicationProblem-SolvingCollaboration
Tools & Technologies
WM SystemsSales SystemsLandfill Systems
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Customer RecordsTechnical Service CenterIndustrial SalesWaste Profile Renewals
About the role
Key responsibilities & impact- Set up and maintain digital customer records
- Provide administrative support for the Technical Service Center and Industrial Sales Team
- Provide service and support for internal and external customers
- Lead process change initiatives
- Contribute to onboarding new Industrial Sales Coordinators
- Conduct routine data maintenance of sales, web, landfill, Visor, and company landfill systems
- Perform data entry into WM systems
- Perform quality assurance reviews of account setups
- Prepare customized bills, system exports, letters, and correspondence
- Prepare volume and revenue reports for sales representatives and customers
- Support billing inquiries and special bills
- Coordinate waste profile renewals
- Maintain electronic and hard-copy filing systems
- Provide customer support via phone and email
- Perform special projects and other duties assigned by the Supervisor
- Train and mentor new Industrial Sales Coordinators
- Train existing employees on process changes and tool enhancements
- Identify process improvement opportunities and execute implementation
- Act as an interdepartmental liaison to resolve issues and improve partnerships
- Lead market area projects
Requirements
What you’ll need- Must live and work in the US
- High School Diploma or GED (accredited)
- 3 years of relevant work experience in addition to the education requirement
- Ability to use standard office equipment such as computers, phones, and copy machines
- Ability to work primarily in a professional office environment
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation
- Paid holidays
- Paid personal days
- REAL ID or TSA-approved alternative support/requirement for business travel or federal property access