WM SE

Head of Sales Center – Munich

WM SE

full-time

Posted on:

Location Type: Office

Location: Garching • 🇩🇪 Germany

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Job Level

Lead

About the role

  • Take on the leadership role for a dynamic sales team
  • Develop innovative strategies to increase revenue and achieve sales targets
  • Ensure a first-class customer service experience through proactive engagement and prompt issue resolution
  • Maintain and cultivate customer relationships
  • Participate in the WM Werkstattmessen
  • Plan, organize and execute sales events to boost customer retention and acquisition
  • Responsible for budgeting and implementing cost-efficiency measures to maximize profitability
  • Contribute creatively to marketing initiatives and sales concepts to retain and attract customers
  • Ensure compliance with regulations and optimize sales center workflows
  • Foster a culture of continuous development and team cohesion
  • Identify opportunities for innovation and differentiation in the competitive environment

Requirements

  • Completed commercial and/or technical vocational training
  • Industry knowledge and leadership experience are an advantage
  • Excellent communication skills and a strong customer focus with a consistently friendly and professional demeanour
  • Confident user of MS Office applications
  • Good written and spoken German
  • Driver's license class B (formerly class 3)
Benefits
  • 30 days of vacation
  • Company car with private use
  • Company smartphone
  • Company bicycle leasing
  • Employee discounts
  • Corporate benefits
  • Company pension scheme
  • Capital-forming payments (Vermögenswirksame Leistungen)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales strategiesbudgetingcost-efficiency measurescustomer relationship managementmarketing initiativessales conceptscomplianceworkflow optimization
Soft skills
leadershipcustomer servicecommunicationteam cohesioninnovationproblem resolutionproactive engagement
Certifications
driver's license class B