Solutions Support Engineer

Wiz

Solutions Support Engineer troubleshooting Wiz’s cloud-native security platform across AWS, Azure, and GCP. Building AI-driven automation while resolving complex cloud, Kubernetes, vulnerability, and runtime-security issues.

Posted 8/5/2026full-timeRemote • 🇮🇪 IrelandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in troubleshooting and resolving technical issues related to cloud security, container management, and identity access management. Proficient in implementing automation and security workflows while ensuring compliance with security standards.

Highest-signal resume keywords

Cloud Security FundamentalsKubernetes ManagementAWS, Azure, GCP ExperiencePython, Shell, JavaScript, Java, Go, Terraform ProficiencyCommand-Line Tools and Linux Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud Security Posture ManagementVulnerability ScanningThreat DetectionContainer SecurityIdentity and Access ManagementNetwork AnalysisData SecurityCI/CD ScanningAI-Driven AutomationDebugging Code

Tools & Technologies

AWSAzureGCPKubernetesSaaS PlatformsCommand-Line ToolsLinux Operating System

Industry Keywords

Technical SupportSystem AdministrationCompliance FrameworksSecurity Posture AssessmentShift-Left Security Workflows

Tech Stack

Tools & technologies

AWSAzureCloudGoGoogle Cloud PlatformJavaJavaScriptKubernetesLinuxPythonTerraform

About the role

Key responsibilities & impact

Investigate and resolve customer technical issues across cloud security posture management, vulnerability scanning, threat detection, container/Kubernetes security, identity & access management, network analysis, and data security
Troubleshoot cloud connector and integration failures across AWS, Azure, GCP, OCI, and SaaS platforms, including IAM/permissions, network connectivity, API authentication, and scanning infrastructure
Diagnose workload scanning and runtime security issues including outpost deployment, sensor configuration, registry scanning, malware detection, and file integrity monitoring
Analyze vulnerability findings, triage false positives, validate detection accuracy, investigate SBOM/SCA results, and assess secret detection and patch management coverage
Support shift-left security workflows including CI/CD scanning, IaC security, admission controllers, Kubernetes connectors, and code/version control scanning
Design and implement AI-driven automation, agentic workflows, and tooling to improve triage accuracy and resolution efficiency
Participate in on-call rotation for after-hours, holiday, and weekend support coverage

Requirements

What you’ll need

5+ years of hands-on technical experience in customer support, technical support, system administration, or a related customer-facing role
2+ years working with AWS, Azure, and GCP, including IAM, networking, and core compute/storage services
1+ years of hands-on experience deploying, managing, and troubleshooting production Kubernetes clusters and containerized applications
Strong understanding of cloud security fundamentals, including identity and access management, network segmentation, compliance frameworks, and security posture assessment
Experience reading and debugging code in Python, Shell, JavaScript/JSON, Java, Go, or Terraform/HCL
Proficiency with command-line tools and Linux operating system environments
Familiarity with the current AI landscape, including LLM architectures and integrating AI-driven tooling into technical workflows
Applicants must have the legal right to work in Ireland without visa sponsorship

Benefits

Comp & perks

Equal opportunity employer
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