Technical Account Manager

Wiz

Technical Account Manager guiding enterprise customers’ cloud-security adoption of Wiz’s platform. Driving onboarding, value realization, renewals, expansions, and cross-functional technical resolution.

Posted 8/4/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in cloud services and architecture, particularly with AWS, GCP, Azure, or OCI, while effectively managing customer relationships and driving adoption of the Wiz platform. Proficient in cloud-security best practices and capable of providing strategic guidance to ensure customer success and compliance.

Highest-signal resume keywords

Cloud Services ArchitectureCustomer Relationship ManagementCloud-Security Best PracticesTechnical TroubleshootingProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud ServicesCloud-SecurityContainer TechnologiesDevOps TechnologiesLinuxWindowsTechnical GuidanceCustomer Adoption StrategiesUtilization TrackingCompliance Objectives

Soft Skills

Problem-SolvingInterpersonal SkillsCommunication SkillsMentoringRelationship Building

Tools & Technologies

Wiz PlatformCRM ToolsLog-Analysis ToolsSlackEmail

Industry Keywords

Cloud-SecurityCSPCNAPPCI/CDInfrastructure as Code

Tech Stack

Tools & technologies

AWSAzureCloudDockerGoogle Cloud PlatformKubernetesLinux

About the role

Key responsibilities & impact

Plan and execute strategies to drive customer adoption and use of the Wiz platform
Provide strategic and technical guidance throughout onboarding, operationalization, renewal, and expansion
Guide customers through Wiz deployment, configuration, and operationalization using cloud-security best practices
Serve as primary technical contact and resolve customer questions and issues through email, meetings, Slack, and support tickets
Monitor emerging cloud-security threats and stay current on Wiz features
Help customers create success plans with measurable goals aligned to security and compliance objectives
Lead customers toward full adoption and value realization
Project-manage adoption and operationalization across business units and stakeholders
Resolve people, process, and technology blockers with internal and external parties
Report progress and results through executive communications, QBRs, and executive briefings
Capture feature requests and adoption blockers and coordinate with Product and Engineering
Manage a book of up to 15 customers
Identify expansion opportunities and assist with renewals alongside sales and renewals teams
Track utilization, adoption, customer health, risks, and business outcomes
Build relationships with customer contacts from C-level to practitioner
Improve and scale Wiz’s TAM motion and cross-functional GTM processes
Develop documentation, mentor associate TAMs, and build technical subject-matter expertise

Requirements

What you’ll need

5–8+ years of experience in technical customer-facing roles, ideally supporting a cloud or cloud-security product
B.S. in Computer Science, Engineering, or a similar field, or equivalent experience
Strong understanding of cloud services and architecture for at least one CSP: AWS, GCP, Azure, or OCI
Familiarity with cloud-security best practices, common threat models, and CNAPP use cases
Familiarity with container technologies, including Docker and Kubernetes, and related security considerations
Familiarity with DevOps technologies, including CI/CD, Infrastructure as Code, and version control systems
Familiarity with Linux and Windows operating-system concepts and runtime sensing
Strong problem-solving and complex technical troubleshooting skills
Ability and willingness to continuously learn emerging cloud and security technologies
Proven experience managing a book of business with 5–10+ customers
Proven experience building and maintaining enterprise-client relationships, driving customer outcomes, and exceeding performance targets
Ability to enable customers on the Wiz platform and solve problems ranging from trivial to highly complex
Willingness to work across Slack, email, and support-ticket channels
Ability to use CRM and log-analysis tools to monitor customer health and identify trends
Excellent communication and interpersonal skills
Legal right to work in the United States without visa sponsorship

Benefits

Comp & perks

Base salary of $100,000–$120,000 USD
Bonus
Equity
Benefits
Google benefits