Technical Account Manager – Northeast

Wiz

Technical Account Manager helping Wiz customers secure cloud and AI applications. Driving adoption, value realization, renewals, and expansion through technical guidance.

Posted 8/4/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in cloud services and security, with a strong focus on customer adoption and operationalization of the Wiz platform. Proven ability to manage customer relationships, drive outcomes, and utilize technical knowledge to resolve complex issues.

Highest-signal resume keywords

Cloud Security Best PracticesCustomer Relationship ManagementTechnical TroubleshootingCloud Services ArchitectureContainer Technologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud ServicesCloud SecurityTechnical SupportProblem-SolvingCustomer Success ManagementContainer TechnologiesDevOps TechnologiesLinuxWindowsCRM Tools

Soft Skills

Excellent CommunicationInterpersonal SkillsMentoringCollaborationProject Management

Tools & Technologies

Wiz PlatformDockerKubernetesCI/CDInfrastructure as Code

Industry Keywords

Cloud SecurityCSPCNAPPThreat ModelsEnterprise Client Relationships

Tech Stack

Tools & technologies

AWSAzureCloudDockerGoogle Cloud PlatformKubernetesLinux

About the role

Key responsibilities & impact

Plan and execute strategies to drive customer adoption and use of the Wiz platform
Provide strategic and technical guidance from onboarding through operationalization, renewal, and expansion
Guide customers through Wiz deployment, configuration, and operationalization
Serve as the primary technical contact and resolve customer technical questions and issues
Monitor emerging cloud security threats and stay current on Wiz features
Develop customer success plans with measurable goals aligned to security and compliance objectives
Lead customers toward adoption, value realization, and cloud, code, and runtime security excellence
Project-manage adoption and operationalization across business units and stakeholders
Resolve people, process, and technology blockers with internal and external parties
Report progress and results through executive communications, QBRs, and executive briefings
Capture feature requests and adoption blockers and liaise with Product and Engineering
Manage a book of up to 15 customers
Identify expansion opportunities and assist with renewals alongside Sales and Renewals teams
Track utilization, adoption, customer health, risks, and business value
Build relationships with customer contacts from C-level to practitioner
Improve and scale Wiz’s TAM motion and collaborate across GTM teams
Develop documentation, mentor associate TAMs, and build technical subject-matter expertise
Partner cross-functionally to improve processes

Requirements

What you’ll need

5–8+ years of experience in technical customer-facing roles, ideally supporting a cloud or cloud-security product
B.S. in Computer Science, Engineering, or a similar field, or equivalent experience
Strong understanding of cloud services and architecture for at least one CSP: AWS, GCP, Azure, or OCI
Familiarity with cloud-security best practices, common threat models, and CNAPP use cases
Familiarity with container technologies including Docker and Kubernetes and related security considerations
Familiarity with DevOps technologies including CI/CD, Infrastructure as Code, and version control systems
Familiarity with Linux and Windows operating-system concepts and runtime sensing
Strong problem-solving and complex technical troubleshooting skills
Ability and willingness to continuously learn emerging cloud and security technologies
Proven experience managing a book of business with 5–10+ customers
Proven experience building and maintaining enterprise-client relationships, driving customer outcomes, and exceeding performance targets
Ability to enable customers on the Wiz platform and solve problems ranging from trivial to highly complex
Willingness to work across Slack, email, and support-ticket channels
Ability to use CRM and log-analysis tools to monitor customer health and identify trends
Excellent communication and interpersonal skills
Legal right to work in the United States without visa sponsorship; the role does not offer visa sponsorship

Benefits

Comp & perks

Bonus
Equity
Benefits
Google benefits (linked in posting)