Wiz

Customer Experience Manager

Wiz

full-time

Posted on:

Location: 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Wiz is a cloud security company empowering businesses to thrive in the cloud.\n
  • The CEM team engages strategic customers to deliver business value and drive revenue growth, ensuring robust cloud security practices.\n
  • What You’ll Do: Strategic Project Ownership—Take ownership of diverse cloud-security projects and influence stakeholders throughout the lifecycle.\n
  • Customer Engagement and Advocacy for Cloud Security—Build relationships from technicians to the CISO, evangelize Wiz value, and ensure customer guidance is executed.\n
  • Program Transformation—Guide customers post onboarding through Wiz adoption with robust cloud security practices.\n
  • Strategic Opportunity Identification and Value Enumeration—Collaborate to identify cloud-security opportunities, perform TCO analyses, and propose tool consolidation.\n
  • Day-to-Day Operations—Accelerate cloud-security adoption with milestones, training, and governance structures to ensure secure workloads.

Requirements

  • 5+ years of experience as a CSM, AE, PM or other customer facing strategic role.\n
  • Proven track record of working with Fortune 100 customers with cloud-based technology.\n
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.\n
  • Deep understanding of Security SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility.
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