Wiz

Customer Assurance Analyst

Wiz

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $98,000 - $135,000 per year

Job Level

JuniorMid-Level

Tech Stack

AWSAzureCloudCyber SecurityGoogle Cloud Platform

About the role

  • Report to the Customer Assurance Manager within Wiz’s Information Security organization
  • Maintain up-to-date knowledge of Wiz’s controls, policies, product, roadmap, environment, and architecture
  • Complete or support customer security questionnaires, audits, calls, contract reviews, and sales enablement activities within pre-defined SLAs
  • Use and improve tools and technologies to manage increased support requests, including evaluation, adoption, and governance of AI tools and features
  • Maintain updated documentation such as policies, standards, procedures, and runbooks related to Customer Assurance
  • Maintain the Wiz Trust Center as well as the other internal and external security resources
  • Contribute to the automation of processes within the team
  • Build a strong, collaborative partnership with internal stakeholders across the organization

Requirements

  • Strong commitment to understanding customer needs, building trust, and delivering exceptional service thoughtfully
  • 2+ years of experience in Security Governance, Risk, and Compliance roles
  • Passion for security and a growth mindset, especially for learning cloud security
  • Ability to collaborate and communicate with technical and non-technical teams alike
  • Baseline knowledge of security and compliance frameworks or requirements such as NIST CSF, ISO 27001, SOC 2, GDPR, CIS, PCI DSS, etc.
  • Ability to assist with security compliance questionnaires and assessments
  • Experience working in a fast-paced, high-growth tech environment, such as at a Security startup or B2B SaaS firm
  • A keen eye for detail, ensuring accuracy in customer responses and compliance documentation
  • Preferred: 1+ years on a Security Customer Assurance team supporting inquiries, reviews, audits, contracts, or RFPs in SaaS/cybersecurity
  • Preferred: Proven ability to work with Legal, Engineering, Product, Sales, and Compliance teams to drive security initiatives
  • Preferred: Experience adding or using tools and technologies to manage increased support requests, including with AI
  • Preferred: Hands-on experience with cloud platforms like AWS, GCP, or Azure
  • Applicants must have the legal right to work in the country where the position is based; no visa sponsorship