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Account Representative
WixVirtual Account Representative connecting prospective clients with tailored financial solutions through outbound and inbound communications. Engaging in meaningful conversations to guide clients toward the next step.
About the role
Key responsibilities & impact- Initiate outbound calls, emails, and messages to potential clients
- Respond promptly to inbound inquiries and assist with initial questions
- Build rapport while identifying each client’s unique needs and objectives
- Clearly communicate service offerings and recommend appropriate next steps
- Schedule follow-ups or connect clients with the right internal team members
- Maintain accurate records of interactions and client notes in the CRM
Requirements
What you’ll need- Bachelors degree preferred, but not required
- Excellent communication skills with a friendly, confident presence
- Organized and self-motivated in a remote work environment
- People-first approach with strong listening and follow-up skills
- Previous experience in sales, customer engagement, or appointment setting is a plus
Benefits
Comp & perks- Competitive base pay plus performance-based bonuses and incentives
- Comprehensive benefits package including medical, dental, vision, 401(k), and paid time off
- Flexibility with structured support
- Career growth opportunities within an expanding company
- A professional and performance-driven team culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
excellent communication skillsfriendly presenceorganizedself-motivatedpeople-first approachstrong listening skillsfollow-up skills
Certifications
Bachelor's degree