Account Representative
Wix
full-time
Posted on:
Location Type: Remote
Location: Remote • Massachusetts • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Initiate outbound calls, emails, and messages to potential clients
- Respond promptly to inbound inquiries and assist with initial questions
- Build rapport while identifying each client’s unique needs and objectives
- Clearly communicate service offerings and recommend appropriate next steps
- Schedule follow-ups or connect clients with the right internal team members
- Maintain accurate records of interactions and client notes in the CRM
Requirements
- Bachelors degree preferred, but not required
- Excellent communication skills with a friendly, confident presence
- Organized and self-motivated in a remote work environment
- People-first approach with strong listening and follow-up skills
- Previous experience in sales, customer engagement, or appointment setting is a plus
Benefits
- Competitive base pay plus performance-based bonuses and incentives
- Comprehensive benefits package including medical, dental, vision, 401(k), and paid time off
- Flexibility with structured support
- Career growth opportunities within an expanding company
- A professional and performance-driven team culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
excellent communication skillsfriendly presenceorganizedself-motivatedpeople-first approachstrong listening skillsfollow-up skills
Certifications
Bachelor's degree