WithMe, Inc.

Salesforce Administrator

• Lead complex configuration and automation projects across multiple teams/business units.
• Act as the Salesforce subject matter expert (SME) and primary liaison between Operations, IT, and business stakeholders.
• Own integration management, including Salesforce APIs, data flows, and third-party app connections—ensuring reliability, scalability, and governance.
• Design and enforce system architecture standards, ensuring alignment with company strategy and compliance needs.
• Translate business requirements into scalable solutions using advanced automation (Flows, validation rules/logic, approvals, etc.).
• Champion user adoption through thoughtful communication, enablement, and process optimization.
• Proactively identify opportunities for automation, efficiency gains, and improved user experience.
• Manage data audits, integrity controls, and security/compliance best practices.
• Communicate complex technical concepts clearly to non-technical stakeholders.
• Mentor and support junior team members, serving as the first escalation point for complex issues.

Senior Salesforce Administrator

Customer Success Manager

• Manage client relationships, conduct QBRs, and deliver performance insights
• Establish regular communication with clients to ensure satisfaction and retention
• Drive identification and successful conversion of upsell and cross-sell opportunities
• Track client metrics and KPIs using Salesforce
• Collaborate with internal teams to resolve issues and advocate for client needs
• Represent WithMe at client meetings and industry events

Client Success Manager

Lead Generation

• Proactively reach out to prospects via phone, email, and LinkedIn to generate interest and book qualified sales appointments.
• Qualify inbound and outbound leads for fit and readiness before handing off to Sales (RSD and NAE teams).
• Provide feedback to the Growth Marketing team to continually improve lead-generation strategies.
• Collaborate with Sales and Marketing to refine messaging, outreach, and lead qualification criteria.
• Ensure CRM data integrity by updating inaccurate or outdated prospect information.
• Stay current on industry trends, competitors, and WithMe’s offerings to effectively engage prospects.

Senior Salesforce Administrator

Client Success Manager

Lead Generation Specialist