Sales Operations Specialist
Withings
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Massachusetts • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
ERPSQL
About the role
- Optimize the order-to-cash process:
- Receive, validate, and process customer purchase orders using our ERP system (SAP ByDesign).
- Coordinate shipments with logistics partners, ensuring on-time delivery and accurate tracking.
- Prepare and issue invoices, credit memos, and other sales documents.
- Manage product returns and ensure timely resolution of customer issues.
- Maintain and regularly update pricing structures and product catalogs.
- Document, maintain, and optimize operational procedures.
- Continuous improvements :
- Identify process bottlenecks and propose practical solutions to streamline the operational process
- Collaborate with the France operations and platform team to implement digital and AI-driven tools that enhance efficiency.
- Proactively collaborate with Sales, Sales Planning, Logistics, and Finance teams to support business objectives.
Requirements
- 1-2 year’s experience in sales administration or supply chain management
- Experience with SAP or other ERPs
- Proficiency with MS Excel (analyzing spreadsheets and charts), SQL is a plus
- Keen aptitude for AI tools and programming environments.
- Strong analytical and critical thinking abilities; insight and attention to detail
- Excellent organizational and multitasking skills
- Excellent written and verbal communication skills
- Independence and sound decision making
- Flexible and proactive
- Bachelor’s degree in Business, Supply chain Management, or other relevant discipline
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Free Food & Snacks
- Fitness Club Reimbursement
- Healthcare & Dependent Care FSA
- Commuter FSA
- Bike-to-work benefit
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales administrationsupply chain managementSAP ByDesignMS ExcelSQLAI toolsoperational proceduresprocess optimizationdata analysisinvoice processing
Soft skills
analytical skillscritical thinkingattention to detailorganizational skillsmultitaskingwritten communicationverbal communicationindependencedecision makingproactivity
Certifications
Bachelor’s degree in BusinessBachelor’s degree in Supply Chain Management