Sales Operations Manager

• Optimize the order-to-cash process:
• Receive, validate, and process customer purchase orders using our ERP system (SAP ByDesign).
• Coordinate shipments with logistics partners, ensuring on-time delivery and accurate tracking.
• Prepare and issue invoices, credit memos, and other sales documents.
• Manage product returns and ensure timely resolution of customer issues.
• Maintain and regularly update pricing structures and product catalogs.
• Document, maintain, and optimize operational procedures.
• Continuous improvements :
• Identify process bottlenecks and propose practical solutions to streamline the operational process
• Collaborate with the France operations and platform team to implement digital and AI-driven tools that enhance efficiency.
• Proactively collaborate with Sales, Sales Planning, Logistics, and Finance teams to support business objectives.

Sales Operations Specialist

Sales Enablement Manager

Sales Enablement Manager